Contact

Customer Support

Our support team is available 24/7 to assist with any questions or concerns regarding your Pickering Casino experience.

Email Support: [email protected]

Average response time: 2-4 hours

Phone Support: +1 (866) 123-4567
Available: 8:00 AM – 12:00 AM ET, 7 days a week

Live Chat: Available directly through our website or mobile app
Available: 24/7

Technical Support

For assistance with technical issues related to gameplay, deposits, withdrawals, or account access:

Email: [email protected]
Average response time: 2-4 hours

Responsible Gaming Support

If you have concerns about your gambling habits or need assistance with responsible gaming tools:

Email: [email protected]
Average response time: 24 hours

Phone: +1 (866) 234-5678
Available: 9:00 AM – 9:00 PM ET, Monday – Friday

VIP Customer Service

VIP members can contact their dedicated account managers:

Email: [email protected]
Average response time: 1 hour

Mailing Address

Pickering Casino Online
123 Gaming Avenue
Pickering, Ontario L1V 2R3
Canada

Our support team aims to resolve all inquiries efficiently. For faster service, please include your account username (not password) and details about your query when contacting us.

Up to 650 CAD Bonuses for New Players

+200% on 1st deposit, +150% on 2nd, +100% on 3rd, +50% on 4th.

Jackpot

Download Pickering App

Play in the App

App Store

Download

Android

Download

Prizes, Spins & С$6.3M+ to Win!

400% up to C$1200 + 2500 Loyalty Points

Double Your First 4 Deposits – Up to C$1600

260% up to C$3,600 + 260 FREE SPINS

Regardless of any circumstances, individuals under the age of 18 or below the legal age of majority permitted for participation in gambling activities under the laws of the applicable jurisdiction (“Legal Age”) are not allowed to use the services of the website.